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**amy** · 11-01-2005, 10:00 PM,

from eBay:

Quote:***Updated: Issues with Andale Services***

November 01, 2005 | 11:35AM PST/PT

Some members may currently be experiencing issues when using features provided by Andale, a third-party service provider, such as Andale checkout. We are working with Andale, and hope to help them resolve the issues soon.

We encourage you to be patient with members using these services, and to keep communicating with your trading partners should they be affected.

Update: Andale has posted a message on their site with more information about these issues, which you can read by clicking here.

thread on the Andale boards : http://community.andale.com/groupee/foru.../m/5091047

xppman · 11-01-2005, 10:33 PM,

Andale

BYTES

IMO Mrgreen

I have not been able to log in and see my feebay stats for over two months.
(I dont use them anymore because of it). Walk

Probably because THEY have all those third party cookies and JAVA junk BLOCKED in my browser.

bargainbloodhound · 11-02-2005, 01:30 AM,

Interesting that eBay is taking the rare step of issuing an official system announcement concerning a 3rd party outage. Also interesting is this statement by Andale:

Quote:Our Operations team traced the issue to a bug in the vendor software that we utilize for our database.

The database software they're using is Oracle. A major bug was recently discovered in Oracle's database software...I wonder if the nature of that recently discovered bug is why eBay is issuing an announcement. Smile

http://community.tuliptools.com/index.ph...024.0.html

***mandy*** · 11-02-2005, 08:28 AM,

[quote author=bargainbloodhound link=topic=1075.msg4152#msg4152 date=1130895027]
Interesting that eBay is taking the rare step of issuing an official system announcement concerning a 3rd party outage. Also interesting is this statement by Andale:

Quote:Our Operations team traced the issue to a bug in the vendor software that we utilize for our database.

The database software they're using is Oracle. A major bug was recently discovered in Oracle's database software...I wonder if the nature of that recently discovered bug is why eBay is issuing an announcement. Smile

http://community.tuliptools.com/index.ph...024.0.html

[/quote]

Take your pick of which Oracle security problem did it: http://www.eweek.com/category2/0,1874,1860076,00.asp :blinkie:

**amy** · 11-02-2005, 03:56 PM,

Are you two trying to say they were hacked? Dazed012

***mandy*** · 11-03-2005, 04:38 PM,

[quote author=amy link=topic=1075.msg4187#msg4187 date=1130946963]
Are you two trying to say they were hacked? Dazed012

[/quote]

Andale still recovering.

http://auctionbytes.com/cab/abn/y05/m11/i03/s01

bargainbloodhound · 11-05-2005, 05:16 AM,

Just before noon on Friday Andale paid mouthpiece Crystal appeared on the Andale message boards to say:

Quote:Hello All,

We're going to take a short maintenance to push fixes they've been working on today. These short outages will help us bring our website back to full functionality after the issues we experienced over the weekend.

We'll have an update posted shortly after return.

12 hours later the site is still down, and this message is on their home page:

Quote: Andale Maintenance

The Andale website is currently under maintenance. Earlier today, we were pushing a fix that would have fixed some of the outstanding checkout and lister issues. We did not anticipate this would bring the site down, but it did. Our engineering and operations team are working on restoring services soon. We require this downtime to push fixes we've been working on. The ETA for the site to be back up is on Nov 5th, Saturday 6.30AM PST. We sincerely apologize for the inconvenience this has caused you.

Some angry customers on this thread:

http://community.andale.com/groupee/foru...091047/p/1

jessie · 11-05-2005, 03:39 PM,

Quote:The ETA for the site to be back up is on Nov 5th, Saturday 6.30AM PST

Nov 5th, 2006? They missed Nov 5th 2005, Saturday 6.30AM PST. Happy001

bargainbloodhound · 11-05-2005, 05:05 PM,

updated again : Smile

Quote:The ETA for the site to be back up is on Nov 5th, Saturday 10.30AM PST.

***regic*** · 11-05-2005, 07:22 PM,

Quote:The Andale website is currently under maintenance. We have made good progress through the night and should have the site back up by 2PM PST. eBay's database experts have been working along with us and Oracle consultants through the night to make sure things are fine. We're in our database and are testing to make sure the data is clean before we go live. We sincerely apologize for the inconvenience this has caused you.

;D