01-01-2009, 09:07 AM
Quote:Cross-Selling Donts
* Dont show random items totally unrelated to the product (Guilty: Sharper Image)
* Dont clutter your page with every offer you have (Guilty: Tiger Direct)
* Dont suggest competing products on the view cart page - this only encourages indecisiveness and can ruin your conversion
* Dont show out-of-stock items unless backorders are available
full article: http://www.getelastic.com/cross-selling-tips-ecommerce/