12-19-2005, 12:09 PM
Quote:... the way you ship - the options you offer, your efficiency, and the way you charge - are critical to eBay success. Good shipping practices drive customer satisfaction. Customers who like your service come back, good feedback ratings generate more business, satisfied customers tell friends, and your products become more valuable when they're shipped promptly and correctly.
Shipping right also helps your marketing efforts. Clean, professionally packaged goods reflect positively on your company and brand. You can place promotions and flyers in the packaging to generate repeat business. And, items that arrive unscathed and on time deliver on your promises and guarantees...
full article: http://auctionbytes.com/cab/abu/y205/m12/abu0157/s03