07-15-2007, 11:32 AM
Quote: Out of stock can mean out of luck for online retailers that dont have in inventory what online shoppers are looking for, according to a new study by The E-Tailing Group and trading partner software vendor BetweenMarkets. 68% of those surveyed said theyd shop elsewhere after having three out-of-stock experiences with an online store, and 57% of that number go to competitors web sites or stores to find what they want.
Of the more than 950 online shoppers surveyed, who each spend more than $500 online annually, 51% found products out of stock 25% of the time or more. Some 48% have received an out-of-stock notification after placing their order...
full article: http://www.internetretailer.com/dailyNews.asp?id=23079