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***mandy*** · 10-31-2005, 01:06 PM,

...Amazon hopes to make it reappear soon. Tongue

No word yet on the cause of today's outage.

***mandy*** · 10-31-2005, 03:31 PM,

more info: Amazon Canada, Amazon France, Amazon UK all disappeared, and Alexa and the account management and seller sections of the US Amazon site were also down... Smile

The .co.uk, .fr, and .ca sites were completely inaccessible from the WWW for 6 hours. The Amazon Canada, France, and UK sites are now back up. Alexa is also back up.

The account management and seller sections for the US site continue to experience problems:

Quote:We're sorry!
An error occurred when we tried to process your request. Rest assured, we're working to resolve the problem as soon as possible. If you were trying to make a purchase, please check Your Account to confirm that the order was placed. We apologize for the inconvenience.

Quote:1145.1

Greetings from Amazon.com,

We are currently experiencing an issue which is impacting the ability of sellers to access their "Your Seller Account" area on Amazon.com.

Our engineers are actively engaged in restoring service and we will provide an update when the issue is resolved.

Thank You

***mandy*** · 10-31-2005, 03:41 PM,

One news story so far:

http://www.theregister.co.uk/2005/10/31/...k_offline/

bargainbloodhound · 10-31-2005, 05:03 PM,

The account and seller areas are working now, but...

Quote:Greetings from the Amazon Technical Account Management Team,

We are continuing to experience an issue that is impacting customers' ability to place orders on the website. Engineers are actively engaged on resolving this issue and we will continue to provide updates until service has been restored.

:

...on the bright side, since I'll be printing fewer shipping labels today, the new printer ink cartridge will last longer! Laughing7

:

**amy** · 10-31-2005, 11:28 PM,

Quote:Greetings from Amazon.com,

We will be conducting a planned maintenance activity on Tuesday, November 1st from 00:00 to 04:00 Pacific which will impact the delivery of "Sold - Ship Now" e-mails to sellers and the ability to retrieve order reports for both Amazon.com and Amazon.ca sellers. Orders will continue to be taken from the sites and will queue in our systems to be included in "Sold - Ship Now" emails and order reports upon completion of the event. We will provide an update upon the successful completion of this activity.

Thank You,

bargainbloodhound · 11-01-2005, 02:07 AM,

grumble, grumble, "planned maintenance" usually means that "an issue that is impacting customers' ability to place orders on the website" will occur afterwards, grumble, grumble, hiss, hiss