Shoppers, Retailers and Returns: Avoiding the post-holiday online shopping blues

[Kristijntje]

Shopping online from the comfort of your sofa may be convenient, but it can lead to hassles after the holiday purchases are delivered.

As retailers set more strict return policies, unwanted gifts can cause headaches on both sides.

Online retailers may receive more complaints over returns this year, if only because they are poised to post record sales...

...One of the biggest frustrations is having to foot the bill to send back unwanted items...

Online retailers frequently charge a restocking fee for taking back opened items...

full article: http://news.com.com/Avoiding+the+post-ho...g=nefd.top

[valleygirl]

Online retailers frequently charge a restocking fee for taking back opened items...

This retailer charges a restocking fee on all merchandise.  I get very few returns.