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TulipTools Internet Business Owners and Online Sellers Community › Ecommerce › Ecommerce › Online Payment Services › PayPal v
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PayPal Debit Card Glitch: Check Your Account If You Withdrew Money After 8/30

  
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PayPal Debit Card Glitch: Check Your Account If You Withdrew Money After 8/30
09-03-2005, 06:18 AM,
Post: #1
bargainbloodhound Offline
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PayPal Debit Card Glitch: Check Your Account If You Withdrew Money After 8/30
There was a glitch with many PayPal Debit Card withdrawals that occured between 8/30-9/2 that resulted in the amounts withdrawn being debited twice...and many customers now show a negative balance in their accounts.  Angryfire Angryfire Angryfire Angryfire

example: you withdraw $100 on 9/1.  If you check your PayPal account you will likely see that PayPal has screwed up and is showing 2 withdrawals for $100--i.e. a total of $200 was debited (one on the date of the withdrawal and one the next day).

You can call PayPal's credit card department at 402-935-2017 if your account was double debited. 

There are also several threads on this "glitch" on eBay's PayPal board:

http://forums.ebay.com/db2/thread.jspa?threadID=2000022305&tstart=0&mod=1125726306995

if you go to the main PayPal board you will also see 20+ other threads all complaining about this problem.

http://forums.ebay.com/db2/forum.jspa?forumID=97

"Well, Jay was so giddy that someone named Jay was involved with this site we posted our first non-eBay listing in 3 years here at Lunarbid (we tried two items at Yahoo once upon a time, they bombed)" -Marie posting in a LunarBid thread at OTWA in 2005 wins the award for 'most moronic reason ever given for choosing a venue"

"thanks twat u must have nothing better 2 do. do u talk to all your members like that. will not be recomending your site.
best way to put it is TULIPTOOLS.COM IS REALLY SHIT. DONT JOIN." -pubescent owner of rinky dink off2auction.com in 2011
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09-03-2005, 09:57 AM,
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Angel Offline
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Re: PayPal Debit Card Glitch: Check Your Account If You Withdrew Money After 8/30
Just great ... gas prices are skyrocketing, mother nature is throwing hissy fits and now we wont even have enough cash to deal with it all  BangHead BangHead


Angel  Angel1
~ With Enough Caffeine I Can Rule The World ~
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09-03-2005, 04:11 PM,
Post: #3
bargainbloodhound Offline
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Re: PayPal Debit Card Glitch: Check Your Account If You Withdrew Money After 8/30
After 1 1/2 hours on hold, we did get the double entries reversed a few minutes ago and no longer have a frK'n negative balance.. 

The CS rep just told me that the "glitch" is not fixed yet, and ANY pin-based (i.e. debit) transactions you make with the debit card will result in a double debit...so if you're going to use the card, use it as a credit card not debit card until the problem is fixed.
"Well, Jay was so giddy that someone named Jay was involved with this site we posted our first non-eBay listing in 3 years here at Lunarbid (we tried two items at Yahoo once upon a time, they bombed)" -Marie posting in a LunarBid thread at OTWA in 2005 wins the award for 'most moronic reason ever given for choosing a venue"

"thanks twat u must have nothing better 2 do. do u talk to all your members like that. will not be recomending your site.
best way to put it is TULIPTOOLS.COM IS REALLY SHIT. DONT JOIN." -pubescent owner of rinky dink off2auction.com in 2011
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09-03-2005, 04:36 PM,
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Anita Offline
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Re: PayPal Debit Card Glitch: Check Your Account If You Withdrew Money After 8/30
Whoa!  I posted it on the Stores Board.  I wonder if it is allowed to post PayPal's phone number?  Guess I will find out...
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09-03-2005, 05:36 PM,
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bargainbloodhound Offline
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Re: PayPal Debit Card Glitch: Check Your Account If You Withdrew Money After 8/30
[quote author=Anita link=topic=295.msg1212#msg1212 date=1125765401]
Whoa!  I posted it on the Stores Board. 
[/quote]

and I posted this sarcastic reply

Quote:...check the PayPal board, it is full of threads/complaints about this problem (and surprisingly eBay Pink PayPal Amanda who usually appears any time some one mentions PayPal hasn't appeared once...apparently customers who now are showing negative account balances of as much as $900 as a result of this glitch are not a concern of hers)

Let's just say I find it verrrrrry annoying that neither eBay nor PayPal have posted any announcements anywhere on the eBay or PayPal sites to alert people to this unfixed problem.
"Well, Jay was so giddy that someone named Jay was involved with this site we posted our first non-eBay listing in 3 years here at Lunarbid (we tried two items at Yahoo once upon a time, they bombed)" -Marie posting in a LunarBid thread at OTWA in 2005 wins the award for 'most moronic reason ever given for choosing a venue"

"thanks twat u must have nothing better 2 do. do u talk to all your members like that. will not be recomending your site.
best way to put it is TULIPTOOLS.COM IS REALLY SHIT. DONT JOIN." -pubescent owner of rinky dink off2auction.com in 2011
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09-03-2005, 05:59 PM,
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Anita Offline
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Re: PayPal Debit Card Glitch: Check Your Account If You Withdrew Money After 8/30
Let's just say I find it verrrrrry annoying that neither eBay nor PayPal have posted any announcements anywhere on the eBay or PayPal sites to alert people to this unfixed problem.

You think they are going to change because ????
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09-03-2005, 06:55 PM,
Post: #7
amy Offline
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Re: PayPal Debit Card Glitch: Check Your Account If You Withdrew Money After 8/30
PayPal is now telling callers that "it's a system wide snafu of duplicating deductions, that they're aware off and it should be resolved within 4 days."  Dazed012

save long distances charges use their toll free 1-888-221-1161 number when calling
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09-06-2005, 12:15 PM,
Post: #8
amy Offline
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Re: PayPal Debit Card Glitch: Check Your Account If You Withdrew Money After 8/30
Auctionbytes story on "glitch"

http://auctionbytes.com/cab/abn/y05/m09/i06/s02

Quote:there were no reports of any problems with PayPal accounts on the status board.

not a word on eBay's system announcement board
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