Avoiding common barriers to customer entry

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Avoiding common barriers to customer entry

03-26-2006, 12:49 PM,

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mandy Offline

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Avoiding common barriers to customer entry

Article discusses 5 barriers that sites often put in front of potential customers:

Quote:You turn away more business than you realize. Today, let's look at the barriers you routinely put in front of potential customers:

Tell Me Everything About Yourself...
Increase Stickiness Only Among Loyal Customers...
Make Users Repeat Themselves Often...
Make Users Enter Order Numbers, Promotion Codes, or Other Pieces of Information...
Customer Service Without Regard to Customers...

full article: http://www.clickz.com/experts/crm/traffi...hp/3593411

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