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Survey of online merchants shipping and order management practices
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04-09-2006, 11:26 AM,
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Survey of online merchants shipping and order management practices
Quote: Web retailers know that online shoppers have short fuses and long memories if there is even a perception that the merchant has made a mistake in picking, packing and shipping their order. full article: http://www.internetretailer.com/article.asp?id=18099 |
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