Wagglepop 2: Deja Vu as Auction Site That Left Sellers Stranded Reopens

[mspeep]

Thanks for making me feel so welcome!  But, I believe I broke the farewell/well wishes post with my post regarding the WP roller coaster that I wanted off of!  They accomplished that very quickly(within minutes), but at least I had already deleted all of my listings before signing off!
Debbie

Hi Patti, Terry, Shelly, Fab!  (and any other I missed).  I still don't know who many of you are, but I suspect I will figure it out with time!  LOL

[Platzki]

Nana... love the song... you rule!!

I am still laughing at Andrew's post.  It's just so entertaining.  My favorite part is that he was mad that nobody asked where Karen was... she could have gotten in an accident ya know!!! 

That would have been quite a feat considering imaginary friends can't drive!!    Well, mine can but only on the driveway, really slow... 

I am just amazed at the lack of professionalism you show Ray.  Have Andrew keep posting.  He's a riot!

Powerseller, you better sock up on tissues... if you cry because a Customer Service Rep that doesn't really exist leaves a lame auction site... you'll need more tissues when they close the doors.  Make sure you pay your bill... they're waiting for your monthly money before they close!!!

[FineThings4U]

Welcome Back, DB!

You were missed.  I was biting my nails, hoping that it all wouldn't come crashing down without you.  We were among the first of the "traitors" to leave, so it's only fitting we get to see the fall of Ray's empire  

[UniqueSeller]

10 Jun 2007 19:42     


I'm another WP store owner that reads but rarely posts. Like many, i opened my store here at wagglepop after the fee increase last year on Ebay. All in all my experience here has been great. Sales aren't exactly booming but I take most of the responsibility for that because I slacked off on promoting it for a good while but as long as I sell enough to cover my fees I'm good to go.

My board participation ended way back in the Mini-mall days. The mini-mall (for those who don't know) was run by another storeowner who created a page in her store hosting lots of other store logos--click on the logo and off you'd go to that store--sounded great. When I joined, my store was already built--over 1,700 items. I was told that I didn't have to go through existing listings to add the mini-mall logo, but to please add it with new listings--which I did. It all sounded fabulous and I was on board.

Down the road though i began getting personal emails questioning why the MM logo wasn't on all of my listings--threads were started warning people that the MM logo must be on ALL listings or you'd be kicked off. I was confused and when I questioned the fact that I (and others) had been told differently I was accused of riding on the backs and reaping rewards from other members hard work. That just because I had so many listings why should only 30 or 40 of mine have the logo when everyone else had them on all? Basically it meant rebuilding my entire store which was not something I was willing to do. I held my tongue, although I wanted to do otherwise, and withdrew from the mini-mall. I don't believe that store is even here anymore. The anger I felt at the lashing I took for not having that logo on all my listings would have been nothing compared to the anger I would have felt had i gone to the time and trouble to revise only to have the host store close.

Another time I was trying to give a little help to someone that was having problems because she lost her pictures in her picture folder on her computer. She also had an ebay store if I recall. I told her to right-click on the picture she had from ebay and it would be stored on her computer and she could upload to WP from there. Someone came along and implied that I was stealing pics from other people.

My point is, it's so very easy to get pulled into drama, even if you don't mean to. I'm the last person to enjoy or participate in conflict but for many people its how they get their kicks so I find it best, for me anyway, to just stay quiet. I've found a wealth of helpful information here on the boards, particularly in regards to HTML so for threads like that I'm so very thankful-- the rest I just ignore.

Just found this gem on the What brought you here? and... some comments about negativity thread.

Hey DB! Hope your vacation was fun. You have a lot of pages to catch up on.

Shoe - AWESOME song 

~Patti~

[The Pet Guy]

We are finally free to post some of the details of the dispute between FH, and WP. Some of you may remember the problem FH had with WP as to closing her store with WP. They said they would never let FH go without paying. TPG had a credit that was never going to be returned so I used it to get FH free from WP. If anyone else gets a billing that is unwarranted this is what we did to get freedom from WP. We filed a dispute with PayPal. The following are some of the PayPal posts.

From Buyer: E-Pet Products on 5/19/2007 02:52 PDT


We have a credit with this company of $64.40. They refuse to apply $9.95 of this credit to an account that we had with them. We made a requested for that account to be closed before a new billing cycle. They waited until another billing was processed before closing the account. This is not uncommon for Wagglepop to do this type of thing. Then they send out nasty emails to try to get another cycle payment from their members. If necessary I can get other former members to verify that this is a common abusive practice of Wagglepop. I have told them they can keep the rest of the credit. All I am asking for is to get $9.95 of the $64.40 applied to that account. Anything you can do will be appreciated

From Buyer: E-Pet Products on 5/19/2007 02:56 PDT


The account in question was HMGifts the account with the credit was e_pet_products. I have all the emails and dated available. Other customers are willing to add to this dispute if necessary.



From Seller: Wagglepop, LLC. on 5/19/2007 03:24 PDT

This is an outright attempt at theft of our online services, and under no circumstances will be refund $39.95 under this request for services already rendered. 99.99% of our membership understand clearly our User Agreement, and this sort of attempt at non-payment, frankly, we find offensive and fraudulent. Here is the section about refunds in our AdSmart User Agreement: "In order to setup your Wagglepop AdSmart account, you must pre-fund your account a minimum of $10.00 via PayPal. There are strictly no refunds on Wagglepop AdSmart campaigns." Please note that it is clearly stated that there are STRICTLY NO REFUNDS within that text. Therefor, there is no credit for closed accounts. I can forward a hard copy of this agreement if necessary. We would ask that PayPal stop this customer harrassment immediately; we are longstanding PayPal customers with a steller performance record and near zero disputes over our past year of operation. This is an unwelcome, unnecessary, and fraudulent attempt at theft of our services, and we would ask at this time PayPal's protection in this matter; we will not under any circumstances issue a refund of any amount or form. Andrew Pittino Dir. of Business Development Wagglepop LLC

From Buyer: E-Pet Products on 5/19/2007 08:11 PDT


We are not asking for a refund of any kind. We are simply asking that a small portion of the credit we have with Wagglepop be used to clear an overcharged account. It is that simple.


From Seller: Wagglepop, LLC. on 5/21/2007 07:07 PDT


We have agreed to an amicable "in house" resolution to this matter as proposed by the customer and effective upon closing of this dispute by the customer.


From Buyer: E-Pet Products on 5/21/2007 10:34 PDT


Below is the entire agreement between Wagglepop and myself. This dispute is being closed with the attached agreement being put into place. XXXXXXXX XXX  for Wagglepop customers HMGifts and e_pet_products Mr. XXXXXXX, I have posted the following as per your approved agreement with Karen Morrow in Customer Care to your open Paypal dispute: "We have agreed to an amicable "in house" resolution to this matter as proposed by the customer and effective upon closing of this dispute by the customer." Upon closure of this dispute, Karen will credit "HMGifts" to bring the balance on that account to zero, close the account, and end all further obligations. We will wait for confirmation of closure of the PayPal dispute, and then proceed as noted above before the end of business today, May 21, 2007. Andrew Pittino Dir. of Business Development Wagglepop LLC

From PayPal: PayPal on 5/21/2007 10:38 PDT


PayPal Note: Buyer confirmed that buyer and seller reached an amicable resolution on this Dispute and buyer closed the Dispute.

Sorry for the long post

[chiquita]

So that's where Andrew has been, settling paypal disputes.


Don't you think that Ray would have handled that himself and signed his name to those postings on paypal?

[moonMAJiC]

[quote author=Platzki link=topic=3775.msg56421#msg56421 date=1181504043]
I am still laughing at Andrew's post.  It's just so entertaining.  My favorite part is that he was mad that nobody asked where Karen was... she could have gotten in an accident ya know!!! 
[/quote]

So much happened yesterday - but didn't someone ask? I think it was in the 'Has Anyone Noticed?" thread about Patty leaving? Someone asked why Karen hadn't responded to the thread and all the questions it held within it... I guess before she got to it, the thread was pulled and Andrew must not have taken the time to read it all??

[bratpack]

[quote]Powerseller, you better sock up on tissues... if you cry because a Customer Service Rep that doesn't really exist leaves a lame auction site... you'll need more tissues when they close the doors.  Make sure you pay your bill... they're waiting for your monthly money before they close!!![quote/]




This is more fun than watching my soaps!  Darn it, I got company comming over....time to hide all the dirty laundry.  I will be back to watch!

:popcorneaters:   :chicken3:

[bratpack]

Wow messed this post up.....lol

[UniqueSeller]

Hey!!!! I'm no longer a little member!!! I am a Full Member now!!!!


Karma for all!!!!




~Patti~