New Desktop Order Application & Upcoming Changes to "Sold, Ship Now" E-mail

[amy]

an example copy of the new sold, ship now invoice is here: http://www.amazonsellercommunity.com/forums/thread.jspa?threadID=120147&tstart=0

Greetings from Amazon.com.

In February 2007, we will be making some improvements to our "Sold, ship now" e-mail notifications. In preparation for these changes, we will soon be providing a new Windows-based desktop order notification application to help make order fulfillment easier.

We recognize that changing the content of the “Sold, ship now” e-mails might require an adjustment for some sellers. We hope that by providing you with advance notice of this change and early access to the new application, you will have plenty of time to identify and make any needed changes to your business processes to support these new features.

And so, we’re excited to announce that our new Amazon Services Order Notification application is almost ready for beta testing, and will be available for widespread use in a few months. We plan to release this new application with plenty of time for you to test its features.

This new Windows-based application will be available for all sellers, and will operate on your desktop. When the application is open and you are connected to the internet, it will automatically check for new Amazon.com orders and alert you to those orders. You can then use the application to view order details, including the customer e-mail address, and take steps to fulfill the order.

Some benefits of this new application are:

• You’ll be promptly notified of new orders.
• You’ll have a more reliable delivery of order information than current “Sold, ship now” e-mail messages (which can be filtered to “spam” or junk folders)
• You can easily retrieve order details on your desktop whenever you want.
• You can print shipping labels and packing slips from your desktop.
• You can retrieve up to 30 days of order history within the application.
• You can use the application more easily than “Sold, ship now” e-mails to review your orders.
• You can easily integrate the application with your custom applications.

We hope that you’ll download the new desktop notification application as soon as it’s available, and begin using it to review your orders. We think you’ll find that it provides a quick and easy way to retrieve order information in real-time.

Accordingly, beginning in February, 2007, your “Sold, ship now” e-mails will contain only the following information:

• A notification that a customer has purchased one or more of your products.
• Instructions for locating your orders in your Seller Account.

We’ve included an example of the new “Sold, ship now” e-mail message below.
Because your buyers’ shipping addresses will no longer be available in your "Sold, ship now" confirmation messages, you will need to use other tools to view the transaction details. This information can be retrieved using one of several methods:

• The Amazon Services Order Notifier (ASON)
• The Manage Your Orders section of the Seller Account
• The Amazon Payments account transaction history
• Order Fulfillment reports (available to Pro Merchant subscribers; can be automated)

We will be providing monthly updates on the progress of these changes, including further details about the Amazon Seller Order Notifier application, until the changes launch. Please keep an eye on the Seller Success board for further updates.