Google Checkout and Chargebacks

[regic]

How Google Checkout helps you with chargebacks

As Gavin mentioned before, Google Checkout is dedicated to preventing fraud as well as protecting you and your business from financial losses due to fraudulent transactions. We do a lot to protect you before you even charge or ship an order by verifying accounts and reviewing orders to make sure that you have legitimate buyers. You'll even be able to see this information on your orders so that you can be better informed about proceeding with any transaction.

Of course, fighting fraud is a team effort, and we need your help. Following some key best practices can ensure that together we safeguard your business. Specifically:

1. Request signed proof of delivery for high-value orders...
2. Keep shipping records and documentation...
3. Ship only to the shipping address recorded within your Google Checkout Seller Interface...
4. Respond to Google promptly on chargeback information requests...

full article: http://googlecheckout.blogspot.com/