Bad customer service cited as #1 reason Chinese auction users hate eBay
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10-27-2006, 05:54 PM,
Post: #21
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Re: Bad customer service cited as #1 reason Chinese auction users hate eBay
Well what can you do? I can't afford a girl to sit by the phone,
post on forums all day and play Yahoo Games. :
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10-27-2006, 05:59 PM,
Post: #22
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Re: Bad customer service cited as #1 reason Chinese auction users hate eBay
Besides the ordering process is so simple only a hand full a year can't figure it out
and those are the same type PITA's we see that can't / won't read descriptions and stuff. Oh the conversion I did yesterday was asking about stuff that is in the simple and easy to find / read FAQ's page too. So yea when he asked a few questions I was like :
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10-27-2006, 07:30 PM,
Post: #23
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Re: Bad customer service cited as #1 reason Chinese auction users hate eBay
Internet newbies don't know what FAQ means. *I* didn't for several years -- until I clicked on it just to see what the heck it was.
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10-27-2006, 08:01 PM,
Post: #24
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Re: Bad customer service cited as #1 reason Chinese auction users hate eBay
Well I also have a BOLD header that says:
Information and right under that are links: Shipping Privacy Policy Contact Us Site Map So I do have some redundancy just for those who might not understand or may have missed the information already in thier face. ;D
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10-27-2006, 09:25 PM,
Post: #25
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Re: Bad customer service cited as #1 reason Chinese auction users hate eBay
[quote author=stardust link=topic=5613.msg29470#msg29470 date=1161977437]
Internet newbies don't know what FAQ means. *I* didn't for several years -- until I clicked on it just to see what the heck it was. [/quote] Too funny... reminded me of my BBS days... one of the boards I frequented in So.Cal had a FAQ - I had been using BBS services for a few years and was even elected as a trustee to this one when a newbie asked me *personally* just what the hell F-A-Q stood for. I couldn't answer him! :-[ (Truth be known, I DID answer, albeit incorrectly.) I did manage a good PUNT when I just said it was BBS lingo for FACTS. :-[ :-[ :-[ Ahhh... thanks for reminding me of just how wonderful 2400 baud was! Cheers /hijack |
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10-27-2006, 10:31 PM,
Post: #26
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Re: Bad customer service cited as #1 reason Chinese auction users hate eBay
:
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10-28-2006, 12:10 AM,
Post: #27
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Re: Bad customer service cited as #1 reason Chinese auction users hate eBay
Quote:Chinese auction users' #1 reason for preferring Taobao over eBay China is eBay's bad customer service, #2 is a preference for Alibaba\Taobao's Alipay over PayPal, the #3 reason for preferring Taobao is that eBay forces all buyer/seller communications to be done through its site in order to minimize off-site sales. The complaints are the same on every eBaY site. |
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10-28-2006, 01:09 AM,
Post: #28
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Re: Bad customer service cited as #1 reason Chinese auction users hate eBay
[quote author=maggie777 link=topic=5613.msg29562#msg29562 date=1161994255]
Quote:Chinese auction users' #1 reason for preferring Taobao over eBay China is eBay's bad customer service, #2 is a preference for Alibaba\Taobao's Alipay over PayPal, the #3 reason for preferring Taobao is that eBay forces all buyer/seller communications to be done through its site in order to minimize off-site sales. The complaints are the same on every eBaY site. [/quote] The ignoring of the complaints is the same too. :
"Well, Jay was so giddy that someone named Jay was involved with this site we posted our first non-eBay listing in 3 years here at Lunarbid (we tried two items at Yahoo once upon a time, they bombed)" -Marie posting in a LunarBid thread at OTWA in 2005 wins the award for 'most moronic reason ever given for choosing a venue"
"thanks twat u must have nothing better 2 do. do u talk to all your members like that. will not be recomending your site. best way to put it is TULIPTOOLS.COM IS REALLY SHIT. DONT JOIN." -pubescent owner of rinky dink off2auction.com in 2011 |
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10-28-2006, 01:05 PM,
Post: #29
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Re: Bad customer service cited as #1 reason Chinese auction users hate eBay
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10-28-2006, 03:42 PM,
Post: #30
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Re: Bad customer service cited as #1 reason Chinese auction users hate eBay
These and other important questions of the day MUST be addressed. >
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