Meg Whitman Wants You to Price Your Items Below Wholesale

[mandy]

Interview with eBay's Meg Whitman...

WHITMAN: There is the law of unintended consequences. We degraded the buyer experience in a way that we did not anticipate. It took us a few months to diagnose the problem, determine what the right fix was and to put the fix into place.

Q: How did it degrade the experience?

WHITMAN: It used to be that when you would type something into the eBay search box you would get between 200 and 400 results. When we integrated the store inventory format listings, you often got 2,000 to 4,000 results. So people were not able to find what they wanted as quickly.

Secondarily, the store inventory format items were not as well priced as core eBay items. You wouldn't see items of a real value that you were used to seeing on eBay.

What people like about eBay is the great deal. You could see it in the metrics: Buyers exited, they didn't return as often and they didn't bid on as many things.

full article: http://www.sfgate.com/cgi-bin/article.cg...MEPAG1.DTL&type=business

[BellisimaJ.]

mileyazwipe: :yeahright2:

[iConcepts]

Geez, both our customers and us were quite happy when our store listings were included in the search results. Buyers told us that they were happy to find a competitive price without needing to play silly bidding games (since we sell stocked merchandise). Since eBay has "rebalanced the marketplace, our eBay visits and sales are both down....but our website sales are up.

Guess eBay fails to grasp the concept of the immediacy and reassurance of non-bid sales. While eBay continues to further rebalance the marketplace, the buyers and sellers continue to move on. Soon, eBay will be an empty bazaar with nothing but scoundrels trying to cheat each other.

Bob

[BellisimaJ.]

Guess eBay fails to grasp the concept of the immediacy and reassurance of non-bid sales. While eBay continues to further rebalance the marketplace, the buyers and sellers continue to move on. Soon, eBay will be an empty bazaar with nothing but scoundrels trying to cheat each other.

Well said, Bob!!