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What is my site missing?
What is my site missing?
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What is my site missing?
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01-07-2007, 04:00 AM,
 Post: #11 |
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Re: What is my site missing?
Quote:What percentage of your buyers use Discover Card? For the new site, no one yet. For the old site we had up for four years with a pretty solid sales history (not enough to make us rich, but enough to survive), we never had a single customer use Discover.
Plastic Pumpkin Designs | Plastic Pumpkin on Etsy
"I believe I can see the future, 'cause I repeat the same routine..." --Trent Reznor |
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01-07-2007, 08:29 PM,
Post: #12 |
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Re: What is my site missing?
I knew there was a reason why we don't accept Discover...the same reason we didn't bother signing up for BidPay when it was relaunched and stopped accepting iKobo: nobody uses them.
"Well, Jay was so giddy that someone named Jay was involved with this site we posted our first non-eBay listing in 3 years here at Lunarbid (we tried two items at Yahoo once upon a time, they bombed)" -Marie posting in a LunarBid thread at OTWA in 2005 wins the award for 'most moronic reason ever given for choosing a venue"
"thanks twat u must have nothing better 2 do. do u talk to all your members like that. will not be recomending your site. best way to put it is TULIPTOOLS.COM IS REALLY SHIT. DONT JOIN." -pubescent owner of rinky dink off2auction.com in 2011 |
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01-08-2007, 03:20 AM,
Post: #13 |
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Re: What is my site missing?
A 1-800 number
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01-08-2007, 03:55 AM,
Post: #14 |
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Re: What is my site missing?
Yep.
And yep. Going to launch a customer service number in the near future.
Plastic Pumpkin Designs | Plastic Pumpkin on Etsy
"I believe I can see the future, 'cause I repeat the same routine..." --Trent Reznor |
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01-08-2007, 04:13 AM,
Post: #15 |
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Re: What is my site missing?
We need to add a 1-800 number and add live chat to our sites too.
Quote:we never had a single customer use Discover. I guess I'm not turning away any buyers by not offering it. |
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01-08-2007, 05:01 AM,
Post: #16 |
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Re: What is my site missing?
Just added the live chat box back to the site. I'll add the phone number when we have the right system in place to actually answer calls reliably. Until then, we're using the chat box, the helpdesk (we'll eventually switch over to the free helpdesk BBH is plugging), and email. We just answer them ASAP.
As for Discover, no--I doubt you're turning anyone away. I don't think I even know anyone with a Discover card perosnally. LOL.
Plastic Pumpkin Designs | Plastic Pumpkin on Etsy
"I believe I can see the future, 'cause I repeat the same routine..." --Trent Reznor |
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01-08-2007, 06:45 PM,
Post: #17 |
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Re: What is my site missing?
I couldn't find any Blue Poop t-shirts.
 The store is looking good 
OAI Moron Hall of Fame
<i>sell-thru is an irrelevant and illogical consideration.</i> -KaRay, owner of WP giving selling advice, 2006 <i>the site was 'NOT' hacked but the little script that had recipes on had the link altered</i> -Plunderhere Owner Mark Taylor after his site was hacked by a Chinese hacker gang, 2008 Some people have it like that, others dont. I do. -Probidscripts owner Spencer Osama Binweb Laden Ray bragging about his ability to scam the OAI without feeling any guilt, 2008. How does an auction site get buyers? -question asked at PSU by owner of auction site BidBeaver.ca, 2008 How do I get sales? -question asked at PSU by online store owner, 2009. I was told by my Tech. Support that my site dont really need SSL.. his servers are well protected and that info your providing to join aint really top secret information -owner of auction site TheTraderOutlet.com discussig his site's lack of basic security, 2009 |
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01-08-2007, 06:51 PM,
Post: #18 |
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Re: What is my site missing?
Quote:I couldn't find any Blue Poop t-shirts. Hey Thentavius, I think you should do a sneakymagenta tshirt!  Quote:The store is looking good Yes it is!
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01-08-2007, 08:40 PM,
Post: #19 |
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Re: What is my site missing?
I just checked your ecrater store also. Very nice.
I also like the changes to your site. One other thing you might want to consider is when someone is browsing in a specific department say the Comedy Club and they want to go back and look at other departments having a link back to your home page that is easily seen could help out. It is very easy especially when you have lots of items, for a buyer to get lost and not find a quick way back to the home page, and instead they may use the back browser button. There have been times I have hit the back browser button one too many times and ended up off the site by accident. :blinkie: |
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01-09-2007, 12:37 AM,
Post: #20 |
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Re: What is my site missing?
I'll make a blue poop shirt. I'll even do the poop properly in Illustrator for you. Heh heh.
Chiquita, I'll see if I can add something to make it more clear about how to get back to "home." There is a tab in the top tabs that says "Home"--but it may not be that obvious when people are "dug in" to the different categories. I'll see what I can come up with. 
Plastic Pumpkin Designs | Plastic Pumpkin on Etsy
"I believe I can see the future, 'cause I repeat the same routine..." --Trent Reznor |
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