Ecommerce Store uses drop shipping to push sales to $1 million

[mandy]

Business Model: Drop Shipping

The company drop-ships from factories in five geographically diverse states — California, New York, Illinois, Georgia and North Carolina — for 90 percent of their sales, with the remaining products shipped directly from their own California warehouse.

"Having a factory that is willing to work and grow with you is important," says Michael Lipka, who relied on trade shows, industry reputation and word-of-mouth to pick his suppliers. "A lot of our customers are looking for answers to their questions immediately, and if we can't answer them right away, we need to be able to get any requested information from our factories as soon as possible." The company also uses Live Chat from Live Person to handle customer inquiries...

full article: http://www.ecommerce-guide.com/solutions...hp/3654646