Welcome to eBay: Tech Failures, Fraud, Lies, and Lawsuits

[mandy]

From TAGNotes:

TECH FAILURES, FRAUD, LIES AND LAW SUITS
WELCOME TO EBAY

ebaY is eliminating the last version of the list your item form on 7 May, even though
the new one does not work, is barely compatible with the Windows platform and
reportedly not at all compatible with the MAC operating system.  WebTV users
report they can no longer use ebaY at all, to buy or sell.  As always there are more
glitches than working parts.

ebaY has been taking advantage of their sellers again, defrauding them out of
unearned fees.  What ebaY has been doing , is relisting sold items and double listing
items.  Unless the seller spends the time to track and catch all these double
listings, they are charged for them.  Even when the seller finds the errors, they have
to fight with ebaY to get their listing refunds.  ebaY has been known to tell the seller
that it is the seller's fault, so they don't have to refund the fees.  This is a lie, and
ebaY is well aware they have a problem.  In addition, ebaY glitches have caused
photos to be stripped from listings, forcing the seller to re-upload them and
charging the seller a second time.  The problem in ebaY stores is so bad, we heard
from a seller who was told by his store representative that it was unfixable and he
should close his ebaY stores down.  Many of these duplicate listing and relisting
sold items problems seem to stem from the time ebaY changed their listing
numbering system.  Charging these unearned fees, caused by ebaY glitches, is
fraud, particularly since ebaY is fully informed that these problems keep occurring,
and even know what is causing it, but won't or can't fix it...

full article (scroll down for the article): http://lists.topica.com/lists/tagnotes/read/message.html?mid=1720973914&sort=d&start=530