TulipTools Internet Business Owners and Online Sellers Community
›
Ecommerce
›
Ecommerce
›
Merchant Accounts
**Urgent** Credit Card Verification
**Urgent** Credit Card Verification
|
**Urgent** Credit Card Verification
|
|
11-07-2007, 05:42 PM,
 Post: #1 |
|||
|
|||
|
**Urgent** Credit Card Verification
Hey gang, To put it as simply as I can - Customer tries to buy with Visa, address doesn't pass AVS, order declined. They email us and ask why it was declined. They then try to use and AMEX, different billing address, same shipping address. AVS failed. Now AMEX has opened a case, and I'm doing that 3-day wait thing while they try and contact the card holder. (I haven't declined this order yet.) It's been one day since I opened the case, and they'll try for three days, then it's up to me to ship. Here's the question: Should I email the customer and let them know that AMEX is trying to contact them to verify shipping address? I wouldn't normally ask this, but the cardholder is a celebrity who travels extensively, hence it may be possible for them to miss AMEX's attempts at contacting them. My thinking is, if the "customer" is a scammer, what harm would it do to let it on that AMEX is trying to contact "them"? Ideas? TANX! |
|||
![[+]](https://community.tuliptools.com/images/1/collapse_collapsed.gif)
|
11-07-2007, 06:15 PM,
(This post was last modified: 11-07-2007, 06:42 PM by amy.)
Post: #2 |
|||
|
|||
|
Re: **Urgent** Credit Card Verification
You could contact them since they contacted you--most scammers don't contact the merchant after a decline. The 2 different billing addresses would make me think twice about shipping it though.
EDIT: someone has a stack of stolen credit cards. I just had a buyer try 6 different cards--all declined. (Colombia IP, Miami shipping address, $390 order) : 
|
|||
|
11-07-2007, 07:36 PM,
Post: #3 |
|||
|
|||
|
Re: **Urgent** Credit Card Verification
I wouldn't contact them.
OAI Moron Hall of Fame
<i>sell-thru is an irrelevant and illogical consideration.</i> -KaRay, owner of WP giving selling advice, 2006 <i>the site was 'NOT' hacked but the little script that had recipes on had the link altered</i> -Plunderhere Owner Mark Taylor after his site was hacked by a Chinese hacker gang, 2008 Some people have it like that, others dont. I do. -Probidscripts owner Spencer Osama Binweb Laden Ray bragging about his ability to scam the OAI without feeling any guilt, 2008. How does an auction site get buyers? -question asked at PSU by owner of auction site BidBeaver.ca, 2008 How do I get sales? -question asked at PSU by online store owner, 2009. I was told by my Tech. Support that my site dont really need SSL.. his servers are well protected and that info your providing to join aint really top secret information -owner of auction site TheTraderOutlet.com discussig his site's lack of basic security, 2009 |
|||
|
11-08-2007, 07:49 PM,
Post: #4 |
|||
|
|||
|
Re: **Urgent** Credit Card Verification
Thanks for the input. On a bit closer examination of the two orders, I've decided not to bother contacting this person. Unless someone can enlighten me as to why each order would come from two different IP's - one in Amsterdam and the other out of Virginia. I can't think of anything that would explain that as an innocent anomaly. |
|||
|
11-10-2007, 12:19 AM,
Post: #5 |
|||
|
|||
Re: **Urgent** Credit Card Verification
Quote:can enlighten me as to why each order would come from two different IP's - one in Amsterdam and the other out of Virginia. anonymous proxy #1 was busy so they switched to proxy #2. Was the Amsterdam IP hosted by LeaseWeb?
"Well, Jay was so giddy that someone named Jay was involved with this site we posted our first non-eBay listing in 3 years here at Lunarbid (we tried two items at Yahoo once upon a time, they bombed)" -Marie posting in a LunarBid thread at OTWA in 2005 wins the award for 'most moronic reason ever given for choosing a venue"
"thanks twat u must have nothing better 2 do. do u talk to all your members like that. will not be recomending your site. best way to put it is TULIPTOOLS.COM IS REALLY SHIT. DONT JOIN." -pubescent owner of rinky dink off2auction.com in 2011 |
|||
|
11-10-2007, 03:57 PM,
Post: #6 |
|||
|
|||
|
Re: **Urgent** Credit Card Verification
Here is the first order: OrgName: RIPE Network Coordination Centre OrgID: RIPE Address: P.O. Box 10096 City: Amsterdam StateProv: PostalCode: 1001EB Country: NL ReferralServer: whois://whois.ripe.net:43 NetRange: 217.0.0.0 - 217.255.255.255 CIDR: 217.0.0.0/8 NetName: 217-RIPE NetHandle: NET-217-0-0-0-1 Parent: NetType: Allocated to RIPE NCC NameServer: NS-PRI.RIPE.NET NameServer: NS3.NIC.FR NameServer: SUNIC.SUNET.SE NameServer: NS-EXT.ISC.ORG NameServer: SEC1.APNIC.NET NameServer: SEC3.APNIC.NET NameServer: TINNIE.ARIN.NET Comment: These addresses have been further assigned to users in Comment: the RIPE NCC region. Contact information can be found in Comment: the RIPE database at http://www.ripe.net/whois RegDate: 2000-06-05 Updated: 2005-07-27 -------------------------------------------- Here's the second: OrgName: Road Runner HoldCo LLC OrgID: RCWE Address: 13241 Woodland Park Road City: Herndon StateProv: VA PostalCode: 20171 Country: US ReferralServer: rwhois://ipmt.rr.com:4321 NetRange: 64.183.0.0 - 64.183.127.255 CIDR: 64.183.0.0/17 NetName: RCACI NetHandle: NET-64-183-0-0-1 Parent: NET-64-0-0-0-0 NetType: Direct Allocation NameServer: NS1.BIZ.RR.COM NameServer: NS2.BIZ.RR.COM NameServer: DNS4.RR.COM Comment: RegDate: 2006-08-10 Updated: 2007-07-18 OrgAbuseHandle: ABUSE10-ARIN OrgAbuseName: Abuse OrgAbusePhone: +1-703-345-3416 OrgAbuseEmail: abuse@rr.com OrgTechHandle: IPTEC-ARIN OrgTechName: IP Tech OrgTechPhone: +1-703-345-3416 OrgTechEmail: abuse@rr.com |
|||
|
11-10-2007, 04:36 PM,
Post: #7 |
|||
|
|||
Re: **Urgent** Credit Card Verification
Quote:NetRange: 217.0.0.0 - 217.255.255.255 That IP range is showing as Germany. The IPs are assigned to Deutsche Telekom. Quote:IP address: 217.0.0.0/8 Quote:% This is the RIPE Whois query server #3.
"Well, Jay was so giddy that someone named Jay was involved with this site we posted our first non-eBay listing in 3 years here at Lunarbid (we tried two items at Yahoo once upon a time, they bombed)" -Marie posting in a LunarBid thread at OTWA in 2005 wins the award for 'most moronic reason ever given for choosing a venue"
"thanks twat u must have nothing better 2 do. do u talk to all your members like that. will not be recomending your site. best way to put it is TULIPTOOLS.COM IS REALLY SHIT. DONT JOIN." -pubescent owner of rinky dink off2auction.com in 2011 |
|||
|
« Next Oldest | Next Newest »
|
Users browsing this thread: 3 Guest(s)
