eBay to Roll Out Checkout Enhancements

[mandy]

***eBay’s New and Improved Checkout*** 

Hi everyone…This is Vamsee Nalamothu from our Buyer Experience team on eBay. My team and I are excited to let you know about the launch of a new version of eBay Checkout that has been in testing for several weeks. When buyers pay for an item they’ve purchased or won, eBay Checkout takes them through the steps necessary to pick their payment method, select or add their shipping address, and do the other steps necessary to confirm payment for the seller.

Our new, improved Checkout makes this process faster and easier, so buyers can quickly pay for items they have won – and sellers can receive faster payments. Some of the highlights include:

    * A selectable progress meter -- so buyers can gauge where they are in the process
    * Simplified editing of information -- including shipping address and shipping carriers
    * Improved coupon, gift certificate and gift card redemption
    * Automatic default to multi-seller checkout -- so buyers can go through Checkout once to pay for multiple items from multiple sellers
    * Improved merchandising of seller inventory post-payment – so sellers have an even better opportunity to sell more items during the Checkout process.

eBay Checkout also reduces the need for back-and-forth communication between buyers and sellers, because all shipping enhancements like Shipping discounts are captured during the process. This makes it easier for buyers to pay, and should result in fewer unpaid items and faster payments to our sellers.

eBay Checkout has been customized to meet the specific needs of many of our international markets, too. (The new Checkout will not be available in China, Germany or India.)

Launch plans
The new Checkout is being expanded to more of the marketplace over the next several weeks. You may begin to experience the new Checkout and payment flow, and once you see it, it will be your new default except in cases where sellers use a third-party listing provider.