Hi I'm Mike U and I can assure you eBay DOES care about their members VERY much

[bargainbloodhound]

Humorous Live Chat transcript of an eBay user's help session with eBay employee Mike U.  and an eBay copy and paste Pink post from kristal@eBay.com explaining why eBay doesn't provide telephone support for service issues or billing issues to all of its customers.

http://forums.ebay.com/db2/thread.jspa?t...2000054687&tstart=0


I did find this part of the pink response odd since the majority of US Internet users now have broadband connections.

we have also found that the majority of members can't be on eBay and on the telephone at the same time

[iron_chick]

And I'm willing to bet that a whole bunch of the ones without broadband have a cell phone . . . .

[Anita]

The few people I know that still use dial-up have two phone lines.  I just love it when eBay feeds us lines of shit like we are total idiots.  I may be an idiot, but not a TOTAL idiot.  lol

[diger7]

Skype Google Talk is always available! 

[amy]

[quote author=diger7 link=topic=2262.msg8053#msg8053 date=1137768211]
Skype Google Talk is always available! 
[/quote]

eBay started a beta test in Switzerland this week offering customer service to all users by Skype

http://community.tuliptools.com/index.ph...229.0.html