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Mystery Shopping survery reveals the latest trends in e-commerce
Mystery Shopping survery reveals the latest trends in e-commerce
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Mystery Shopping survery reveals the latest trends in e-commerce
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02-22-2006, 10:08 AM,
 Post: #1 |
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Mystery Shopping survery reveals the latest trends in e-commerce
Quote:Each year for the last eight years, the E-Tailing Group has conducted a "mystery shopping" survey. The Chicago-based firm shops at 100 e-commerce stores anonymously and rates each online store on various factors: customer service, shipping practices, site features, merchandising tactics, and more. full article: http://www.ecommerce-guide.com/news/tren...hp/3586441 |
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02-22-2006, 09:03 PM,
Post: #2 |
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Re: Mystery Shopping survery reveals the latest trends in e-commerce
Quote:The number of online merchants using the US Postal service jumped from 30 percent to 43 percent year over year I'm surprised by the large jump. |
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