The View from the Other Side of the Online Help Desk: Geek vs Nontechnical User
|
05-01-2006, 12:01 PM,
Post: #1
|
|||
|
|||
The View from the Other Side of the Online Help Desk: Geek vs Nontechnical User
Communication problems...
Quote: Sometimes, from the view of the help desk, the end of civilization seems near. Very near, indeed. full article: http://www.eweek.com/article2/0,1895,1954982,00.asp |
|||
« Next Oldest | Next Newest »
|
Possibly Related Threads… | |||||
Thread | Author | Replies | Views | Last Post | |
Customer service: Video Help FAQs vs. Traditional FAQ.Help Pages | bargainbloodhound | 0 | 2,264 |
06-25-2006, 12:52 AM Last Post: bargainbloodhound |
Users browsing this thread: 1 Guest(s)