Customer service: Video Help FAQs vs. Traditional FAQ.Help Pages

Poll: Which method is better for helping customers find the info they need to solve their problem? You do not have permission to vote in this poll.
Video help	0%	0	0%
Printed FAQ/Help pages	100.00%	1	100.00%
Total		1 vote(s)	100%

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Customer service: Video Help FAQs vs. Traditional FAQ.Help Pages

06-25-2006, 12:52 AM,

Post: #1

bargainbloodhound Offline

Lawnmower Mouth

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Customer service: Video Help FAQs vs. Traditional FAQ.Help Pages

Google's AdSense blog has started testing video "FAQs".

http://adsense.blogspot.com/2006/06/vide...swers.html

Which method is better for helping customers find the info they need to solve their problem: video FAQs or traditional printed FAQ/help pages?

"Well, Jay was so giddy that someone named Jay was involved with this site we posted our first non-eBay listing in 3 years here at Lunarbid (we tried two items at Yahoo once upon a time, they bombed)" -Marie posting in a LunarBid thread at OTWA in 2005 wins the award for 'most moronic reason ever given for choosing a venue"

"thanks twat u must have nothing better 2 do. do u talk to all your members like that. will not be recomending your site.
best way to put it is TULIPTOOLS.COM IS REALLY SHIT. DONT JOIN." -pubescent owner of rinky dink off2auction.com in 2011

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