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Mark this forum read Customer Service and Help Desk
Thread / Author			Replies	Views	Rating	Last Post [asc]
		Customer Service: Two-Way Video Interaction Expected to be Wave of the Future mandy	4	3,001	0 Vote(s) - 0 out of 5 in Average	09-11-2007, 01:20 AM Last Post: BellisimaJ.
		Customer Relationship Management 2.0 for Ecommerce Businesses mandy	0	2,177	0 Vote(s) - 0 out of 5 in Average	09-01-2007, 10:07 AM Last Post: mandy
		IBM to use Second Life Avatars to Provide Outsourced Customer Service mandy	0	4,142	0 Vote(s) - 0 out of 5 in Average	08-24-2007, 11:26 AM Last Post: mandy
		Engaging Customers Proactively to Boost Conversions mandy	0	2,139	0 Vote(s) - 0 out of 5 in Average	08-08-2007, 09:09 AM Last Post: mandy
		A Proposed Customer Service Bill of Rights mandy	0	2,208	0 Vote(s) - 0 out of 5 in Average	07-10-2007, 08:17 AM Last Post: mandy
		Retailers Using Live Chat to Boost Sales mandy	2	3,038	0 Vote(s) - 0 out of 5 in Average	07-06-2007, 08:14 PM Last Post: BellisimaJ.
		Ecommerce and customer service mandy	0	2,505	0 Vote(s) - 0 out of 5 in Average	07-05-2007, 11:34 AM Last Post: mandy
		Customer Care Sins Kristijntje	0	1,987	0 Vote(s) - 0 out of 5 in Average	06-21-2007, 10:44 AM Last Post: Kristijntje
		Listening to, and learning from, Customer Comments mandy	0	1,918	0 Vote(s) - 0 out of 5 in Average	05-29-2007, 10:14 AM Last Post: mandy
		Home-based customer service agents mandy	0	2,035	0 Vote(s) - 0 out of 5 in Average	05-07-2007, 10:09 AM Last Post: mandy
		Using Web 2.0 Tools to Drive Customer Loyalty mandy	0	2,190	0 Vote(s) - 0 out of 5 in Average	05-01-2007, 09:05 AM Last Post: mandy
		Customer loyalty can't be taken for granted... mandy	1	2,607	0 Vote(s) - 0 out of 5 in Average	04-29-2007, 10:16 PM Last Post: maggie777
		Using Social Media as part of a Customer-centric Strategy mandy	0	2,067	0 Vote(s) - 0 out of 5 in Average	04-24-2007, 08:57 AM Last Post: mandy
		Should you address your customers by name? mandy	5	4,039	0 Vote(s) - 0 out of 5 in Average	04-18-2007, 07:58 PM Last Post: youroverheadbin
		California Customer Service Bill to Require Live Operators mandy	2	2,687	0 Vote(s) - 0 out of 5 in Average	04-11-2007, 07:51 PM Last Post: rose
		Automated Customer Service At Orbitz Leads To Bad Customer Experience mandy	0	2,201	0 Vote(s) - 0 out of 5 in Average	03-31-2007, 11:27 AM Last Post: mandy
		Earning customers' trust is the name of the game Kristijntje	1	2,406	0 Vote(s) - 0 out of 5 in Average	03-19-2007, 06:11 PM Last Post: Boucher
		Customer Service Tips for Creating Lifelong Customers mandy	9	5,657	0 Vote(s) - 0 out of 5 in Average	03-15-2007, 04:15 AM Last Post: moonMAJiC
		Using Chat To Turn Online Conversations Into Online Sales Conversions mandy	0	2,104	0 Vote(s) - 0 out of 5 in Average	02-27-2007, 10:05 AM Last Post: mandy
		Customer service basics: treat the customer right, build long-term relationships mandy	0	2,236	0 Vote(s) - 0 out of 5 in Average	02-21-2007, 09:41 AM Last Post: mandy
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