Dos and Don'ts of Customer Loyalty
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11-10-2006, 10:03 AM,
Post: #1
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Dos and Don'ts of Customer Loyalty
Quote:Consumer loyalty has become such a ubiquitous goal for marketers that its definition is murky, at best. Ten years ago, a loyal customer participated with a chosen brand more frequently than the average shopper. full article: http://ecommercetimes.com/story/MPdsKCW1...onts.xhtml |
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