Preparing Your Online Business for a Crisis

[Kristijntje]

We know that you're busy doing everything you can think of to make your eBay business successful. You eat, sleep, and breathe your business, analyzing each potential move for its risks and benefits. But, as busy as you are, you've got one more task, and it's imperative. You have to answer the following question. What will I do to keep my business alive in the event of an emergency?

Nobody wants to think in terms of the worst that can happen, but that's why it's so important to answer this question when everything is good. If you can't concretely answer it, and off the top of your head, you've left yourself vulnerable to lose a good deal of what you've worked so hard to build. On the other hand, if you put a solid emergency plan in place, you don't have to worry about worst-case scenarios. You'll be able to devote yourself even more thoroughly to the business of business, because you'll have a definite plan to fall back on if something catastrophic happens...

full article: http://www.auctionbytes.com/cab/abu/y207...bu0182/s02

[mandy]

Part 2 of this article:

So, is finding someone you trust all that it takes to make sure your customers will get the care they need in the event of an emergency? No, you have to find that buddy, but also make sure you're choosing the right person for the job. Trust is paramount, but so is an understanding of how your business operates and what it takes to complete the tasks necessary in times of crisis. You may trust your sister completely, for example, but if she avoids computers whenever possible, she's not a good candidate for the job.

Your best bet is to buddy with another online seller who knows the ins and outs of operating an online business. If that isn't possible, show a trusted friend or family member the minimum necessary to complete the most immediate tasks. Then make sure you leave careful documentation with that person to step him through the process during a stressful time when he is likely to be upset and worried about you. But how do you identify the bare minimum of what must be done? ...

full article: http://www.auctionbytes.com/cab/abu/y207...bu0183/s02