05-09-2006, 05:15 AM
Okay, here's a letter, posted on the Stores Board, from ebay. Any bolding is mine.
From this thread.......
From this thread.......
Quote:maggie-the-cat-is-in-repose (1368 ) View Listings | Report May-08-06 21:46 PDT 39 of 39
I finally got ebay to respond to my concerns. Took two phone calls, 3 emails reminding them they still hadn't answered my questions and live help. I'm not sure I believe the response but at least it addressed my question. Here it is for what it is worth.
________________________________________
Dear ________
I understand you have some concerns about
eBay that you have emailed us about several times and have not yet been
properly addressed.
I apologize that nobody has addressed your specific questions. The short
answer is that eBay is not doing brownouts, on either a revolving or
rotating basis, or anything of the sort that would prevent your listings
from receiving exposure to potential buyers.
I'm sorry to hear that you're unhappy with the lack of people that are
drawn to search your listings on certain days. Please rest assured that
eBay is not tinkering with the search results, nor are we excluding
anybody's listings from showing up in search in order to draw or drive
attention from one area of the site to another.
I realize it is frustrating for you to see your sales drop. It's a
natural reaction to try to find an answer to this type of situation,
however I can assure you that eBay is not deliberately trying to drive
you out of business. It would serve absolutely no purpose for us to
bankrupt our eBay Store owners. It would be much simpler to just
eliminate the Store format altogether, and this is not our intention.
There are advantages and drawbacks to the various listing formats. One
of the drawbacks of the Store Inventory format is less exposure in
search. However a clear advantage over members listing in regular format
is the very low fees for listing in Store Inventory format.
Over the years, a pattern emerges in buying and selling trends on eBay,
and many sellers have commented over time that the spring is a time when
sales slow down, sometimes to a turtle's pace. eBay spends millions of
dollars in advertising on search engines such as Google to draw
attention to our sellers' listings. There would be no point to do this
if we were in turn purposely sabotaging the search results within the
site.
Thank you for voicing your concerns to us over this situation, but
again, I'd like to let you know that we are doing our best to draw
buyers to eBay listings, and we are in no way, shape, or form trying to
cause financial distress to our sellers.
Regards,
eBay Customer Support
______________________________
As for my sales, $wise the first week in May was not as bad as April weeks but that was because I had 2 very good sales. The number of buyers however was down and for the third week running I've had no offers and very few inquiries. Traffic is in the toilet.