Customer Service and Help Desk
Threads
- Providing Too Much Customer Service Can Drive Away Customers (4 Replies)
- Keeping Customers Happy Keeps Customers (0 Replies)
- Survey Shows Etailers E-mail customer service responsiveness is getting worse (1 Reply)
- Are you pond life or a platinum partner? (4 Replies)
- Using Live Chat: live chat can bring value to most online merchants (1 Reply)
- Need for Speed: Fast Response to Customer Emails Is Essential For E-tail Success (0 Replies)
- One Night at the Call Center (0 Replies)
- Three Generations of Customer Service Chat Technology (0 Replies)
- Helpdesk Connect (4 Replies)