Customer Service and Help Desk
Threads
- Customer Service: Two-Way Video Interaction Expected to be Wave of the Future (4 Replies)
- Customer Relationship Management 2.0 for Ecommerce Businesses (0 Replies)
- IBM to use Second Life Avatars to Provide Outsourced Customer Service (0 Replies)
- Engaging Customers Proactively to Boost Conversions (0 Replies)
- A Proposed Customer Service Bill of Rights (0 Replies)
- Retailers Using Live Chat to Boost Sales (2 Replies)
- Ecommerce and customer service (0 Replies)
- Customer Care Sins (0 Replies)
- Listening to, and learning from, Customer Comments (0 Replies)
- Home-based customer service agents (0 Replies)
- Using Web 2.0 Tools to Drive Customer Loyalty (0 Replies)
- Customer loyalty can't be taken for granted... (1 Reply)
- Using Social Media as part of a Customer-centric Strategy (0 Replies)
- Should you address your customers by name? (5 Replies)
- California Customer Service Bill to Require Live Operators (2 Replies)
- Automated Customer Service At Orbitz Leads To Bad Customer Experience (0 Replies)
- Earning customers' trust is the name of the game (1 Reply)
- Customer Service Tips for Creating Lifelong Customers (9 Replies)
- Using Chat To Turn Online Conversations Into Online Sales Conversions (0 Replies)
- Customer service basics: treat the customer right, build long-term relationships (0 Replies)