Customer Service and Help Desk
Threads
- Understanding what your customer wants: four key questions to ask yourself (0 Replies)
- Using negative customer reviews to improve your business (0 Replies)
- Blatantly insulting your customers is acceptable... (3 Replies)
- Tips for Improving Your Online Customer Service (0 Replies)
- Mystery Shoppers Hunt for Good Customer Service (0 Replies)
- Dos and Don'ts of Customer Loyalty (0 Replies)
- The leading cause of tantrums, tears and tirades is Bad Customer Service (2 Replies)
- Live Person Chat Boxes (2 Replies)
- Use of Live Chat can increase sales and reduce abandoned shopping carts (1 Reply)
- A Loyal Customer Spends More: Measuring Customer Loyalty Using NPS (0 Replies)
- Using online customer surveys to measure customer satisfaction (0 Replies)
- Online Web Retailers get Failing Grades in Answering Shoppers Questions (1 Reply)
- Angry Customers use Web to Shame and Humiliate Companies whose Service Sucks (1 Reply)
- TT Articles: 12 tips for online merchants for requesting support from providers (0 Replies)
- Customer service: Video Help FAQs vs. Traditional FAQ.Help Pages (0 Replies)
- Picking a CRM (Customer Relationship Management) Solution for Your Ecommerce Biz (1 Reply)
- Text Chat Gains Acceptance from Consumers as a Customer Service Tool (0 Replies)
- Ten Ways to Make Your Customer Smile :) (1 Reply)
- The View from the Other Side of the Online Help Desk: Geek vs Nontechnical User (0 Replies)
- Winning Back Your Customers' Trust (0 Replies)